Privacy policy

Privacy Policy

Effective date: 11 September 2026

  1. WHO WE ARE

M Power Transfer (“we”, “us”, “our”) provides on-site hydraulic pipe making and hydraulic repair services across the Gauteng province. We are a South African business and are committed to protecting your personal information in line with the Protection of Personal Information Act, 2015 (POPIA).

Website: https://mpowertransfer.co.za
Email: info@mpowertransfer.co.za
WhatsApp: +27 76 875 7713

  1. WHAT PERSONAL INFORMATION WE COLLECT

We collect personal information you provide to us directly, including:

  • Name and surname
  • Contact details (email address, phone/WhatsApp number)
  • Business name and address (where you enquire on behalf of a company)
  • Details of your enquiry or request for a quote

We also collect limited technical data automatically when you visit our website, such as your IP address, browser type, device type and pages visited. This is collected through cookies and similar technologies – see our Cookie Policy for more detail.

  1. WHY WE COLLECT IT

We collect and use your personal information to:

  • Respond to enquiries and provide quotes for our services
  • Arrange site visits and carry out hydraulic work
  • Communicate with you about your project
  • Process payments and issue invoices
  • Improve our website and services
  • Comply with legal and regulatory obligations
  1. LEGAL BASIS FOR PROCESSING

We process personal information in accordance with POPIA, on one or more of the following grounds:

  • Your consent (which you may withdraw at any time)
  • Performance of a contract with you
  • Fulfilment of a legal obligation
  • Our legitimate business interests, where these do not override your rights
  1. HOW WE SHARE IT

We do not sell, rent or trade your personal information. We only share it with:

  • Our trusted service providers who assist us in operating our business (e.g. hosting, email and payment providers), under strict confidentiality obligations
  • Authorities where required by law
  1. HOW WE PROTECT IT

We take reasonable technical and organisational measures to protect your personal information against loss, theft, unauthorised access and misuse, including secure storage, restricted access and up-to-date security practices.

  1. HOW LONG WE KEEP IT

We keep your personal information only for as long as necessary for the purposes set out in this policy, or as required by law (such as for tax and accounting records).

  1. YOUR RIGHTS

Under POPIA you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Object to the processing of your personal information
  • Request deletion of your personal information (subject to legal requirements)
  • Lodge a complaint with the Information Regulator of South Africa (www.inforegulator.org.za)
  1. CONTACT US

For any questions, requests or complaints about this Privacy Policy or how we handle your personal information, contact us at:
info@mpowertransfer.co.za
+27 76 875 7713

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date shown at the top.